Philips Home Lab
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Philips has long been researching the benefits of ambient technologies. They have created a research labatory that mimics a real home and provides Phillips with user centred evaluation of the success of its new products, including smart home technologies. Phillips is only too aware that no matter how advanced its technology and how exciting the scenarios in which it is used, people will not accept it if they do not trust it. Trust comes from familiarity, which gives designers a clue to constructing design realities not too far removed from the function of its ‘trusted’ products.
Phillips Home Lab has two observation rooms which in combination with 34 cameras, distributed over the house and controlled by the Home Lab control system, provide the right infrastructure for doing observations of the user behaviours when interacting with Philips products or integrated technologies.